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IT Support

We understand how important IT is to a business. When your network or computer goes down, your business can grind to a halt - and that’s not an option.


We provide a comprehensive IT support service, designed to get you back up and running FAST.


For a fixed fee, we can become your 'virtual' IT department and be on hand to provide you with unlimited telephone, remote and onsite support – whenever you need it and as often as you need it.


We will also agree with you specific service levels and guarantee to respond within pre-agreed timescales.



How it works


As a support client you will have prority access to our helpdesk where a qualified technician will log your call and assist you with your IT issue.


Our technicians are expert at diagnosing issues over the telephone and assisting clients.


With your permission we can remotely access your computers over the internet, see the problem and fix it. Over 90% of issues can be resolved remotely, but for the 10% that cannot, we can usually arrange an onsite visit within hours.



Cost


Our unlimited IT support starts from as little as £25* per month depending on the number of sites, users and network size.


Please fill out the form below to recieve an instant IT support quote.

Instant IT Support Quote
 
Your name:  
Business name:  
Contact no:  
Email address:  
     
 
 
Servers:  
Desktops:  
     
   



Adhoc support


Sometimes flexibility is as important as quality. If you have a small business and would like IT support on a pay as you go basis we can still help.


Our adhoc support service is entirely flexible and can be accessed quickly – in the time it takes you to dial our number. So if you have a crisis – right now or at some point in the future – you can contact us to benefit from this service.



Interested? Talk to us


Call us on 0845 539 3108 or contact us to see how we can help you with your requirements.



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Registered Office: Net Platforms Ltd. 290 Kiln Road, Benfleet, Essex SS7 1QT
Company no: 5305420. VAT no: 858 8443 70.
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